Get Started with WebAssign - Access your WebAssign course within your UW account

Your instructors have selected WebAssign as a required resource for this course. Your access includes the full eBook along with the online homework assignments that will count toward your course grade.

WebAssign is designed to go beyond what simple assignments in Canvas can offer. As you complete assignments, you’ll receive immediate, question-specific feedback that helps you understand concepts, correct mistakes, and improve in real time - support that isn’t possible with traditional homework alone.

In addition to graded assignments, WebAssign provides built-in learning tools such as videos, guided examples, and extra practice to help you better understand key economic concepts. This combination of practice and feedback allows you to actively learn, not just complete tasks.

Students who consistently engage with WebAssign activities often see improved exam performance, making it a valuable investment in your success throughout the course.

This link has a video and screenshot directions:

How to Register for WebAssign - Video Directions

Accessing Course through Canvas

Step-by-step instructions on accessing your course through Canvas:

• Go into your Canvas course – and CLICK on this link – Login or Register and create a WebAssign account:

• Once you are in your WebAssign Account - CLICK HERE to Use Temporary Access or PAY for WebAssign:

• When you are ready to PURCHASE WebAssign – CLICK BUY NOW:

• CLICK the ARROW down to toggle Multi-Term vs. Single Term

Purchasing options: Directly through Cengage. 

Option 1: Single Term (One Term) Access To WebAssign

• The cost of the single quarter (one term) access to WebAssign is $46.00.

Option 2: Purchasing Multi-Term Access To The WebAssign

• The cost is $120.00

Getting Started Tips and Common Errors:

• Be sure to use your University of Washington email (not a personal one) when registering for Cengage. If you have an existing Cengage account, please use those existing login credentials to register for your new course.
• Your instructor has integrated your WebAssign course with Canvas, so you must access your Cengage course for the first time through your Canvas course. If you are asked to enter a Course Key and one has not been provided to you, this is an indicator that you did not go through the LMS.
• If you are purchasing directly through Cengage, you will be given several purchase options. See the information below to help you make the most economical choice for your situation.

Getting Help With Cengage

Join Our Virtual Student Office Hours:

Office Hours are available at the start of each semester to allow students to get live, instant help.

• Monday-Thursday
• 9am-11am, 1pm-3pm Pacific

• Student Cengage Help Page
• Phone: 800-354-9706
• 24-7 chat for access questions and support and create a ticket
• Facebook and/or Twitter: @cengagehelp

• Cengage Learning Platform Registration Instructions for Students
• Check Cengage Platform System Status Here if you suspect a system-wide issue/update!
• System Check - to ensure you're setup to successfully access your Cengage Learning Platform
• How to enable pop ups in your browser

Contact Cengage Support:

Cengage Support is available throughout the entire semester and can assist you as you are getting started with your course and/or with any challenges you encounter along the way.

• Phone: 800-354-9706
• Online:  24-7 chat for access questions and support and create a ticket
• Facebook and/or X (Twitter): @cengagehelp

When you reach out to Support, be sure to:

• Have your computer open so that the Cengage Technical Support team can remote in.
• Know what course materials your professor is requiring.
• Be able to access your Learning Management System account.
• Allow for pop-ups, do not block them. Cengage content opens in a new tab or window. Click here to enable pop-ups.
• Use preferred web browser Firefox, Chrome, or Edge to optimize our products.
• If you do not feel your issue has been resolved by the Cengage Technical Support team, forward your case number to your professor, so they can loop in your local Cengage rep for further assistance.

Additional Student Office Hour: OCT 5th 

 Morning join link: https://teams.microsoft.com/l/meetup-join

Afternoon join link: https://teams.microsoft.com/l/meetup-join

Instructor Support Tips:

• Links to have in Canvas for students

  • Important: Add the following “HIGH LEVEL LINK” to your Canvas Module:

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  • Important: There is a Tech Support link in the Content Selector in Canvas where you can put a direct link in a module:

    

    If you have any issues with WebAssign access or navigation, please CLICK on the link below and create a Cengage/WebAssign support case. Once you receive your case ID # via email, you can call Cengage Support at 1.800.354.9706 and speak with an agent about your specific issue.

Tips For Student Troubleshooting

Please note that Firefox and Chrome work best with all Cengage products, including WebAssign. Safari and other browsers may cause issues.

The following links can help you resolve common troubleshooting needs:

• WebAssign Student Help Guides for navigating the basic functionality of WebAssign as a student.
• Check Cengage Platform System Status Here if you suspect a system-wide issue/update!
• System Check to ensure you're setup to successfully access your online learning platform.
• How to enable pop ups in your browser since failure to do so is a common source of errors.
• How to clear cache & cookies , as this basic troubleshooting step resolves many errors.